Information on the Transfer and Resale of Tickets for the FIFA U-20 World Cup Poland 2019.
You may not sell, offer for sale, resell, offer at auctions, donate, act as a commercial Ticket agent for another party or otherwise transfer your Ticket in any way that is not expressly permitted by FIFA.
The unauthorized transfer constitutes a violation of the General Terms and Conditions for the Use of Tickets. In such case, your Tickets may be cancelled. As a consequence FIFA may:
a) refuse to deliver the Ticket to the Ticket Applicant;
b) refuse entry into the Stadium to the Ticket Holder;
c) reject the Ticket Holder from the Stadium;
d) seize the Ticket;
e) electronically invalidate the Ticket as well as electronically invalidate and cancel any other Tickets bearing the Ticket Holder’s name if such other Tickets are determined to have also been subject of a violation;
f) file suit to enforce the relevant terms, laws and regulations and claim damages, if appropriate; and/or
g) notify governmental authorities of any such violation.
In such case, you are not entitled to any refund or further compensation. Upon request from FIFA, you must explain how, from whom, for what consideration and from where you obtained your Tickets.
If you cannot attend a Match, you may put all of your Tickets for that Match up for resale on the official FIFA Resale Platform, subject to the applicable conditions. If any of your Guests cannot attend a Match, you may transfer their Ticket to another Guest or put their Ticket up for resale on the official FIFA Resale Platform, subject to the Ticket Transfer and Resale Terms. Please click on the button “Ticket Transfer and Resale Terms” to read all the applicable conditions.
Ticket Resale offers may be submitted on the official FIFA Resale Platform between 9 April, 13:00 Central European Time (CET) and 7 May 13:00 CET. Tickets cannot be submitted for Resale outside of this dedicated time frame.
The Ticket Purchaser, must submit his/her Ticket(s) for Resale within the respective Ticketing Account on the official FIFA Resale Platform and must determine the price for which he/she wants to resell the Ticket(s). Each Ticket may be sold for up to the equivalent of the face value but no less than 20% of the face value.
The Ticket Purchaser will not be asked to confirm his/her acceptance of the Ticket Resale. Once a Ticket is communicated as resold, the resale is treated as final, regardless of whether or not the New Ticket Customer wishes to cancel the purchase.
Resale is not guaranteed. If the Ticket(s) are not resold, no resale proceeds will be returned to the Ticket Applicant, and the Ticket(s) will remain valid for the respective Match. Upon closing of the official FIFA Resale Platform by FIFA, any Tickets that have not been resold will be automatically reinstated to the Ticket Purchaser’s Ticketing Account. Any unsold Tickets reinstated to the Ticketing Account may only be used by the Ticket Purchaser, accompanied by his/her Guest(s) (as applicable).
Provided a Ticket has not yet been resold, a Ticket Purchaser may change his/her mind and take his/her Ticket(s) off the official FIFA Resale Platform by selecting the option in his/her Ticketing Account at any time prior to such Ticket being resold and the official FIFA Resale Platform not having been closed by FIFA.
In the event a Ticket is successfully resold, the Ticket Purchaser will receive a refund based on the price for which the Ticket was offered by the Ticket Purchaser, reduced by an administration fee of 1 PLN (“Resale Fee”), for each Ticket identified in the Ticket Resale that is actually resold.
If a Ticket is resold, FIFA will initiate the payment of resale proceeds to the Ticket Purchaser no later than thirty (30) days after FIFA has closed the official FIFA Resale Platform.
These proceeds will be provided to the Ticket Applicant by way of a credit to the payment card used by the Ticket Applicant in his/her Ticket Application. If the refund attempt fails, FIFA Ticketing will communicate this information to the Ticket Applicant via email, along with instructions as to how he/she can provide an alternative payment method for the resale proceeds.
Special Access Tickets are made available to disabled people and people with limited mobility on an individual basis, based on the submission of valid proof of eligibility documentation. Therefore, in accordance with the Ticket Transfer and Resale Terms, Special Access Tickets are not eligible for resale to members of the general public on the official FIFA Resale Platform. If a Ticket Purchaser wishes to resell a Special Access Ticket, he/she may contact FIFA directly between 9 April and 7 May 2019 (both dates inclusive) at firstname.lastname@example.org (for domestic customers) or email@example.com (for international customers). The Ticket Purchaser will be required to submit to FIFA the relevant Special Access Ticket together with any Ticket(s) obtained in conjunction with that Special Access Ticket, being the “companion Ticket” and any other category 1 and/or category 2 Ticket(s) purchased for a Guest of the relevant Special Access Ticket Holder.
To submit your Ticket(s) for Resale, please select “Resell Tickets”.
Customers wishing to apply for Tickets within the Resale Platform, may access the official FIFA Resale Platform via their FIFA Ticketing Account, between 9 April, 13:00 Central European Time (CET) and 7 May 13:00 CET.
Each Ticket Resale to a New Ticket Customer being a member of the general public shall be governed by the Ticket Sales Regulations for General Public and the General Terms and Conditions. In particular, a New Ticket Customer shall be deemed a Ticket Applicant in accordance with the Ticket Sales Regulations for General Public.
A Customer who has purchased Tickets using the official FIFA Resale Platform is not permitted to conduct a Ticket Resale, as stated in the Ticket Transfer and Resale Terms.
To apply for Tickets within the Resale Platform, please select “Apply for Tickets in Resale Platform”.