Media Release

Federation Internationale de Football Association

FIFA Strasse 20, P.O Box 8044 Zurich, Switzerland, +41 (0) 43 222 7777

First warnings sent to media organisations regarding media no-shows

FIFA has begun the process of sending warning notices to media organisations whose accredited representatives failed to collect a media ticket for which they had been approved and did not cancel via the FIFA Media Channel.

Any media organisation that receives this first warning, and whose media representative then fails to cancel or collect a second match ticket, risks losing the corresponding number of tickets from their next allocation of media tickets.

Should there be a third infraction of this type, the media organisation would be denied any further media tickets.

Since match tickets are distributed at the media centres in accordance with the name of the respective organisation and not the name of the media representative, it is the responsibility of the media organisation to ensure their accredited media cancel any tickets that will not be used by their journalists/photographers.

If you intend to cancel your match ticket, you must do so through the FIFA Media Channel (ticket section).

FIFA will not accept ticket cancellations via e-mail, telephone or fax. The only exception to this rule is in the case of media representatives who have cancelled their accreditation and can therefore not access their ticket account in the FIFA Media Channel.

Only in the case of cancelled accreditations, will media organisations be allowed to announce which tickets they wish to cancel for that journalist/photographer via e-mail, and only by sending a request to the following address:

In case of last minute problems, just 120 minutes before the match, you can call the Media Ticket Hotline: 0700 2006 2640 (International +49 700 2006 26 40)