Media Release

Federation Internationale de Football Association

FIFA Strasse 20, P.O Box 8044 Zurich, Switzerland, +41 (0) 43 222 7777

Tickets for FIFA Arab Cup 2021™ now available over the counter in Qatar

  • FIFA Venue Ticketing Centre opens at Doha Exhibition Center (DEC)

  • Ticket sales and problem resolution available for customers

  • Ticket holders can also apply for mandatory Hay’ya Card (Fan ID) at DEC

In addition to the official website FIFA.com/tickets, fans can now also purchase tickets for the FIFA Arab Cup Qatar 2021™ over the counter at the FIFA Venue Ticketing Centre (FVTC) at the Doha Exhibition Center (DEC), which is easily accessible from Al Qassar metro station. The dedicated service centre will also provide mobile ticket support and problem resolution, and fans can also pick up their Hay’ya Card (Fan ID). During the current last-minute sales phase, which will run until the end of the tournament, tickets are allocated on a first-come, first-served basis and confirmed immediately after payment. Tickets are still available for all 32 matches, including for the curtain-raisers on 30 November at Al Bayt (hosts Qatar v. Bahrain) and Ras Abu Aboud (UAE v. Syria), as well as for the final on 18 December, Qatar National Day. “I personally believe Al Bayt Stadium is one of the most beautiful stadiums I’ve seen in my whole life. You can feel and see how Arab culture is applied to a modern football stadium,” said FIFA’s Director of Ticketing & Hospitality, Falk Eller, “The innovation we bring to Qatar is mobile tickets. We will invite fans to receive and manage their tickets on their mobile phone, using a FIFA-provided app, to then subsequently access stadiums or share tickets with their friends.” Fans who have already bought their tickets via FIFA.com/tickets do not need to collect their tickets from the FVTC as their tickets will be delivered via the FIFA Arab Cup 2021™ mobile ticketing application. A selection of affordable tickets is available, with category 4 tickets (Qatar residents only) costing QAR 25 for all matches except the semi-finals (from QAR 45) and final (from QAR 60). A full overview of the sales phases and ticket prices is available at FIFA.com/tickets. As will be the case at the FIFA World Cup 2022™, fans will be able to attend more than one FIFA Arab Cup match per day, as long as there is enough time to get to the second stadium using public transport – a list of compatible matches is available here. Visa, FIFA’s Official Payment Services Partner, is the preferred payment method for ticket purchases for the FIFA Arab Cup Qatar 2021. Cash payments are not accepted. FIFA Venue Ticketing Centre (FVTC) and Hay’ya Card Service Centre operational times: Until 17 December: Sat-Thu: 10:00-22:00 / Fri: 14:00-22:00 18 December: 10:00-18:00 Hay’ya Card (Fan ID) Hay’ya Card (Fan ID) is a smart-technology identification card designed to provide fans with the ultimate experience in Qatar and will be mandatory for all ticket holders who attend FIFA Arab Cup Qatar 2021 matches. It will serve as a means of identification and will provide access to tournament stadiums in combination with a valid ticket bought through FIFA.com/tickets. After successfully applying for a Hay’ya Card, fans from abroad will receive an entry permit certificate. They must print this certificate in order to enter Qatar. The entry permit certificate will expire on 25 December. The Hay’ya Card will also provide ticket holders with access to a number of services and benefits relating to transport, tourism and others. Fans should apply for their Hay’ya Card once they have paid for their match tickets and have received their ticket application number by email. Applications for the Hay’ya Card can be submitted online via the host country entry portal website (FAC21.qa), where more information can be found. The Hay’ya Card is operated by the State of Qatar. FIFA is not responsible for its application process, issuance and/or use. COVID-19 measures In light of the COVID-19 pandemic and as was the case for the FIFA Club World Cup 2020™ and the FIFA Arab Cup Qatar 2021 qualifiers held in June 2021, the host country will provide the required safeguards to protect the health and safety of all involved in the competition. All attendees must follow the travel advice from the Qatari authorities and the latest guidance from Qatar’s Ministry of Public Health. Additional information on COVID-19-related safety measures to access the FIFA Arab Cup Qatar 2021 stadiums will be available at FIFA.com. To date, ticket holders are required to be fully vaccinated with one of the vaccines approved by the Ministry of Public Health.