How do we use your data?
Congratulations – you’ve got a ticket to one of our iconic competitions!
Before the first whistle, you should know that we use your data to provide customer service, manage our relationship (and the contract between us) and allow you to pay for your ticket.
Where do we collect your data?
Your data comes from fifa.com, our local organising committees and our counter sales teams.
What data do we collect?
Date of birth
Browsing information, such as your IP address
Email address, postal/billing address and phone number
National identification/passport number
Health and safety-related information
Social media account details
How long do we keep your data?
We usually keep your data for ten years. We sometimes need to keep data for longer to comply with local law – if that’s the case, we’ll let you know.
Who do we share your data with?
Our ticket printing partner
Security authorities, for background check
Local Organising Committees
Customer service teams
What part of the General Data Protection Regulation (GDPR) covers this?
Article 6 paragraph 1 (a) GDPR (consent)
Article 6 paragraph 1 (b) GDPR (contract)
Article 6 paragraph 1 (e) GDPR (public interest)