What is the volunteer programme of the 2018 FIFA World Cup Russia™ LOC?
It is the once-in-a-lifetime opportunity for thousands of people from Russia and all over the world to participate in the organising of the 2018 FIFA World Cup™ and the FIFA Confederations Cup 2017, to contribute the biggest sport festival in the world. The key elements of the programme are attraction of the volunteers, recruitment, training and management during the events as well as organising the network of volunteers’ centres in the host cities.

How many volunteers will be able to take part in the 2018 FIFA World Cup™ and the FIFA Confederations Cup 2017?
The estimated number of the volunteers is about 5,500 people for the FIFA Confederations Cup 2017 and 15,000 people for the 2018 FIFA World Cup™.

What is a Volunteer Centre?
It is a special centre based in the specific university of the host city and certified by the Organizing Committee 2018 FWC Russia LOC. These Volunteer Centres will organise attraction, recruitment and training for the volunteers in the Host Cities for the FIFA Confederations Cup 2017 and the 2018 FIFA World Cup™. There are 15 centres – 5 in Moscow and one in each other Host City.

How to contact volunteer centres: addresses and phone numbers

How do I become a volunteer of the 2018 FIFA World Cup™ and the FIFA Confederations Cup 2017?
Application forms will be released at the beginning of June 2016. Information about the volunteer programmes and link to the application form will be published on FIFA.com. Just for your information, if you apply several times it will not raise your selection chances: double applications will be deleted by the system.

More information on the selection and training of volunteers

In March 2015 I filled an application form to work on the Preliminary Draw of the 2018 World Cup™. Will I automatically get to the volunteer database for the FIFA World Cup™?
No, it was a preliminary attraction of volunteers only for that event. The attraction of volunteers for the FIFA Confederations Cup 2017 and the 2018 FIFA World Cup™ will start in the beginning of June 2016. If you were the volunteer at the Preliminary Draw and you want to apply for the future tournaments you need to apply once again on FIFA.com

Are there any restrictions for candidates for volunteers?
The only limit for the volunteers is age. The FIFA Confederations Cup 2017 volunteers should turn 18 years old by the 10 May 2017. The FIFA World Cup™ volunteers – by the 10 May 2018.

The Volunteer programme is open to everyone regardless of gender, religion, disability, race or sexual orientation.

How the selection of volunteers will be organised?
Selection will consist of several steps – online and face-to-face. Candidates will be invited to participate in the online tests (to get more information about their analytical skills, personal qualities, and command English). After that, the successful candidates (those who passed the tests) will proceed further to the interview at the relevant volunteer centre.

More information on the selection and training of volunteers

Can some candidates have special benefits?
All candidates will be treated equally during the selection process. However, candidate’s chances for successful selection can raise if he or she has good command in foreign languages, volunteer experience or special education that is necessary for the specific function.

How the volunteers training will be organised and how long it will take a volunteer to pass the training programme?
Volunteers will be trained in Volunteer Centres. The general course will take 1-2 days, detailed schedule depends on the function.

More information on the selection and training of volunteers

Can I become a volunteer if I do not speak English?
The FIFA Confederations Cup 2017 and 2018 FIFA World Cup™ volunteer should have good command English – to pass the selection test successfully. However, the necessary level of knowledge depends on the Function. The highest demands are in the functions of "Language Services" and "Team Services. Nevertheless, if you do not speak English, but you have a good knowledge of another foreign language, such as German or French, your application will also be considered.

Will the Organising Committee pay for accommodation and meals for the volunteers in the Host Cities of the World Cup?
Volunteer services will include unique volunteer uniform, free public transportation and meals during shifts

However, if you are not from the tournament Host City, you will need to pay for your transfer to the city and accommodation.

How many times do I have to come to the training, if there is no volunteer centre in my city?

Detailed schedule of the trainings depends on the Function. Usually general volunteer training takes 1-2 days. Therefore, it is just one journey to the city with a volunteer center. Functional and venue specific trainings will be organised on the sites of the tournament right before the volunteer’s first shift. In addition, some volunteers could be invited to have on-line trainings.

More information on the selection and training of volunteers

If I volunteer, can I see the opening and closing ceremony of the Confederations Cup and World Cup as well as football matches of the tournament?
Volunteers will work on different functions and different locations during the event. Only a few will be inside the competition areas or involved in preparation for the Opening and Closing Ceremonies. At the same time even in the competition areas volunteers will be busy with their tasks and focused on job not on watching the competition. The only possibility to watch the ceremony or match is to be free from the shift and to buy a ticket for the event. Please note that volunteers will not receive any special accreditation or tickets to watch the competitions.

What are the functions of the volunteers?
There are 19 different functional departments. You can read more about volunteers functions. Detailed information about tasks and work process will be provided during training.

More information on the selection and training of volunteers