The General Ticket Terms and Conditions for the Use Tickets indicate that Ticket Holders may not sell, offer for sale, offer at auctions, resell, donate, act as a commercial agent for another party or otherwise transfer their ticket in any way, without the specific prior written consent of FIFA.
FIFA will only give such consent in case a Ticket Holder (i) wishes to transfer a Ticket to a privately invited guest or family member for free or for the price charged to the Ticket Holder by FIFA, (ii) is seriously ill or has died, or (iii) any other reasons which may be defined by FIFA in the Ticket transfer and resale policy available on www.fifa.com/tickets (“Ticket Transfer and Resale Policy”).
If you, or one of your guests are no longer able to attend a match, there will be a Transfer & Resale platform available for your use via FIFA.com/tickets. Details will be posted on www.fifa.com/tickets nearer the time.
There are two types of Ticket transfers: (1) Guest Ticket Transfers; and (2) Ticket Resales, as defined in detail below.
A “Guest Ticket Transfer” is the transfer of a Ticket allocated by the Ticket Purchaser from one of his/her original guests (whose details are held by the FTC pursuant to the original ticket application of the Ticket Purchaser) to another individual guest nominated by the Ticket Purchaser subsequent to the receipt of a Ticket Confirmation issued by FIFA. Any such guest must have a pre-existing relationship with the Ticket Purchaser. FIFA recognizes that Ticket Purchasers and guests’ circumstances may change over time. The Guest Ticket Transfer programme is intended to provide easy to use, accessible systems to facilitate Guest Ticket Transfers, and to collect accurate data regarding guests. Ticket Purchasers should not transfer Tickets for commercial purposes or to individuals with whom there is no pre-existing relationship.
A “Ticket Resale” is a transaction pursuant to which a Ticket is submitted to the FTC by the Ticket Purchaser for potential resale through authorized sales channels. There is no guaranty that a Ticket submitted for resale will actually be resold. But if it is, the transaction will allow the Tickets to be legitimately acquired by a new Ticket Purchaser for the official price, and resale proceeds will be provided to the original Ticket Purchaser (less a small fee). The fee is 10% of the price printed on the Face of a Ticket (Face Price), or the concessionary price paid by the Ticket Purchaser, if applicable, rounded up to the nearest dollar for each Ticket identified in the Ticket Resale Request that is actually resold, and less any bank charges if any payment has to be made to the Ticket Purchaser by bank transfer.
Cancellations of Ticket Applicants resident in Brazil pursuant to article 49 of Law No. 8,078 of September 11th, 1990 (the Consumer Protection Code) in line with clause 7.3 of the Ticketing Sales Regulations for Brazil are not considered a “Ticket transfer”.
Further details on the transfer and resale of Tickets will be described in the Transfer and Resale Policy which will be available via www.FIFA.com/tickets.