2014 FIFA World Cup Brazil™ General Terms and Conditions for the Use of Tickets

1. Acceptance of GTCs by the Ticket Holder

Any use of 2014 FIFA World Cup Brazil™ (“Competition”) match tickets (in the form of a paper ticket or other device) (“Tickets”) and the terms of admission to the Stadium at which a specific Competition match (“Match”) is taking place will be subject to the following General Terms and Conditions (“GTCs”) as established by FIFA Ticketing AG and/or 2014 FIFA World Cup Venda de Ingressos Ltda. (together with Fédération Internationale de Football Association jointly referred to as “FIFA”).

Anyone who purchases, holds or uses a Ticket (“Ticket Holder”) will have, or will be deemed to have, fully and irrevocably agreed with FIFA to these GTCs.

 

2. Confirmation of GTCs and Stadium Code of Conduct

In addition to Section 1, by completion and submission to FIFA of an online or hard copy application or order form for Tickets (“Ticket Application Form”) each person who applies for and purchases Tickets (“Ticket Applicant”) confirms that:

 (a) he/she has read, understood and accepted the GTCs and applicable safety, security and other rules of conduct adopted by FIFA in the stadium code of conduct, which are published and available from the sources identified in Clauses 11.2 and 11.3 below (“Stadium Code of Conduct”), and

 (b) he/she undertakes that each individual receiving a Ticket through the Ticket Applicant (directly or indirectly) will have read, understood and accepted these GTCs and the Stadium Code of Conduct prior to receiving a Ticket (in addition to the fact that any Ticket Holder will also be deemed to have fully and irrevocably agreed with FIFA to these GTCs and the Stadium Code of Conduct as per Section 1 above). For that purpose, the Ticket Applicant will provide a copy of these GTCs and the Stadium Code of Conduct to the individuals receiving Tickets from him/her or will direct the individuals to the additional sources for copies of these GTCs and the Stadium Code of Conduct that are identified in Clauses 11.2 and 11.3 below.

 

3. Entry to the Stadium and Stadium Conduct

3.1

Entry into a stadium, which includes specifically indicated areas of the stadium being under the control of the FIFA World Cup™ Authorities (as defined in clause 3.2 below) on a Match day (“Stadium”), will be authorised on a Match day during the official opening hours as determined by FIFA and only upon the presentation of a valid Ticket by each person seeking to gain entrance, regardless of his/her age.  The Ticket Holder must retain his/her Ticket during the Match for verification purposes.

3.2

Each Ticket is official evidence authorized by FIFA to indicate a personal, revocable license to enter and stay in the Stadium on a Match day during the opening hours of the Stadium as determined by FIFA subject to the terms and conditions set forth under these GTCs and applicable laws.  This means that a Ticket shows permission from FIFA to enter and remain in the Stadium subject to the conditions identified in these GTCs, in particular in this Clause 3. FIFA remains the owner of the Ticket. All Ticket Holders must comply with:

(a) the GTCs,

(b) the sales regulations applicable to the Ticket Applicant outlined in the Ticket Application Form, which is available through the sources identified in Clauses 11.2 and 11.3 below (the “Ticket Sales Regulations”),

(c) the Stadium Code of Conduct, and/or

(d) any other relevant laws, by-laws, regulations, ordinances or instructions given by FIFA, the local organizing committee for the 2014 FIFA World Cup™ (Copa do Mundo da FIFA 2014 – Comitê Organizador Brasileiro Ltda.) (“LOC”), the FIFA Ticketing Centre (“FTC”), which is a trading name for FIFA’s service provider MATCH Services AG and its Brazilian subsidiary MATCH Serviços de Eventos Ltda, the FIFA Ticketing Office (“FTO”), the Stadium management and/or the Brazilian public authority(ies) responsible for safety and security in connection with the Match, and their respective employees, volunteers, agents, representatives, officers and directors (together the “FIFA World Cup™ Authorities”)

3.3

a)      A Ticket, and consequently the license to enter and stay in a Stadium, will be automatically revoked in case of a violation of any terms of the GTCs, the Stadium Code of Conduct, the Ticket Sales Regulations and/or any of the relevant laws, by-laws, regulations, ordinances of, or instructions given by, the FIFA World Cup™ Authorities.  Examples of prohibited conduct include: to be noticeably under the influence of alcohol, narcotics or any behaviour-modifying substance; to express any offensive messages, of racist nature, xenophobic nature, or which stimulate other forms of discrimination; to promote any political, ideological messages or any charitable cause; to hinder or harass other individuals, including players and Match officials; to behave, or to show a tendency to behave violently, harmfully or in a manner likely to disrupt public order. 

b)      Examples of items prohibited in the Stadium include: weapons of any kind or anything that could be used as a weapon, fireworks, flares or other pyrotechnics, commercial materials or similar items which could infringe any rights of FIFA for the Competition, and other objects which could compromise public safety and/or harm the reputation of the Competition.

c)       Examples of instructions that may be given by the FIFA World Cup™ Authorities include: an instruction by which a Ticket Holder is requested to leave the stadium, move to a different seat for safety and security reasons, due to technical requirements or to ensure the orderly and smooth implementation of the Competition, and to cover or to remove any materials displaying commercial or otherwise prohibited content.

3.4.

The FIFA World Cup™ Authorities may give instructions on the basis of these GTCs, the Sales Regulations and the Stadium Code of Conduct. The FIFA World Cup™ Authorities will be entitled to carry out checks on any Ticket Holder. Each Ticket Holder is required to cooperate with the FIFA World Cup™ Authorities. The Ticket Holder must provide proof of his/her identity, including photographic identification, upon request, and must consent to the confiscation of items prohibited in the Stadium that may be in his/her possession.

3.5

Individuals who have been banned from attending football matches by competent authorities or sports governing bodies in any country, or who are considered as a security risk, are prohibited from receiving Tickets and from entering or remaining in the Stadium.

3.6

Ticket Holders leaving the Stadium will not be re-admitted unless otherwise approved by the FIFA World Cup™ Authorities. The FIFA World Cup™ Authorities will not replace any Tickets, irrespective of the reason for the replacement request, such as lost or stolen Tickets.

3.7

Each Ticket is personalised with the identification of the Ticket Applicant and numbered to identify a specific seat. Each Ticket Holder must sit in the seat allocated to the respective Ticket. However, the FIFA World Cup™ Authorities reserve the right to substitute the seat identified on the Ticket with another seat, if appropriate for security or technical reasons, even if the seat is in a different block but at least of the equivalent category. THE TICKET HOLDER ACKNOWLEDGES THAT SUCH SUBSTITUTION DOES NOT CHANGE THE VALUE OF THE SEAT AND THE SERVICES WHICH A TICKET HOLDER IS ENTITLED TO RECEIVE WITH THE TICKET AND DOES NOT ENTITLE ANY OF THE TICKET HOLDERS TO ANY REFUND OR FURTHER COMPENSATION. 

3.8

Any Ticket Holder entering the Stadium accompanied by children or adolescents must obtain, carry and present at any time, upon request of the FIFA World Cup™ Authorities, the necessary authorization from the minor parents or legal guardians, as established by the local regulations.

3.9

The FIFA World Cup™ Authorities cannot guarantee:

(a) that a specific player or team will participate in the Match;

(b) the duration of the Match; and

(c) THAT THE TICKET HOLDER WILL HAVE ENTIRELY UNINTERRUPTED AND/OR UNINHIBITED VIEW OF THE MATCH FROM THE SEAT PROVIDED.

THE TICKET HOLDER ACKNOWLEDGES THAT ANY OF THE ABOVE DOES NOT CHANGE THE VALUE OF THE SEAT AND/OR THE SERVICES WHICH A TICKET HOLDER IS ENTITLED TO RECEIVE WITH THE TICKET AND DOES NOT ENTITLE ANY OF THE TICKET HOLDERS TO ANY REFUND OR FURTHER COMPENSATION.

3.10

DUE TO APPLICABLE LAWS IN BRAZIL, THE PURCHASE OR USE OF CERTAIN TICKETS BY RESIDENTS OF BRAZIL IS SUBJECT TO A PERSONAL CONDITION DEFINED BY LAW (INCLUDING BUT NOT LIMITED TO AGE OR RESIDENCE) (THE “PERSONAL CONDITION”). THESE PERSONAL CONDITIONS DO NOT APPLY TO INDIVIDUALS NOT BEING A RESIDENT OF BRAZIL.

IF THE PURCHASE OR USE OF A TICKET IS SUBJECT TO A PERSONAL CONDITION OR A PERSONAL DISABILITY, IN ADDITION TO PROOF OF HIS/HER IDENTITY, THE TICKET HOLDER MUST CARRY AND PRESENT AT ANY TIME, UPON REQUEST OF THE FIFA WORLD CUPTM AUTHORITIES, THE REQUIRED OFFICIAL BRAZILIAN DOCUMENTS WHICH EVIDENCE HIS/HER FULFILMENT OF THE PERSONAL CONDITION OR PERSONAL DISABILITY REQUIRED FOR THE PURCHASE OR USE OF THE TICKET.

THIS MEANS THAT, REGARDLESS OF THE PROVISION IN ITEM 3.2, A TICKET WHICH IS SUBJECT TO A PERSONAL CONDITION OR A PERSONAL DISABILITY DOES NOT GRANT BY ITSELF (WITHOUT THE PRESENTATION OF THE REQUIRED OFFICIAL BRAZILIAN DOCUMENTS), PERMISSION FROM FIFA TO ENTER AND REMAIN IN THE STADIUM.


4.      Limitation on Transfer of Tickets 

4.1

TICKET HOLDERS MAY NOT SELL, OFFER FOR SALE, OFFER AT AUCTIONS, RESELL, DONATE, ACT AS COMMERCIAL AGENT FOR ANOTHER PARTY OR OTHERWISE TRANSFER THEIR TICKETS IN ANY WAY WITHOUT THE SPECIFIC PRIOR WRITTEN CONSENT OF FIFA. FIFA will only give such consent in case a Ticket Holder (i) wishes to transfer a Ticket to a privately invited guest or family member for free or for the price charged to the Ticket Holder by FIFA, (ii) is seriously ill or has died, or (iii) any other reasons which may be defined by FIFA in the Ticket transfer and resale policy available on www.fifa.com (“Ticket Transfer and Resale Policy”).

The process for selling, offering for sale, reselling, donating or otherwise transferring a Ticket through FIFA’s official Ticketing platform, and obtaining FIFA´s consent, is described in the Ticket Transfer and Resale Policy.

The purposes for the rule limiting any Ticket transfers include: (i) event security, (ii) consumer protection and (iii) economic fairness as described in greater detail on www.fifa.com.

4.2

Tickets may only be purchased through official sales channels authorised by FIFA, such as via www.fifa.com, any official ticketing centres or any official sales agents. Any Ticket obtained from any other source (for example, unauthorised intermediaries such as ticket brokers, internet auctions, internet ticket agents, internet or other unofficial ticket exchange platforms) will be automatically rendered void and invalid. Upon request from FIFA, Ticket Holders must explain how, from whom, for what consideration and from where they obtained their Tickets.

4.3

Ticket Holders acknowledges that certain activities related to the undue sale or use of Tickets may represent a criminal act under the laws of Brazil, in particular Law No. 10671, dated May 15, 2003 and other applicable legislation. Ticket Holders are advised to obtain information about the applicable laws relating to the undue sale or use of Tickets.

 

5.  Sound and Image recordings

5.1

Any Ticket Holder attending the Match expressly acknowledges that (i) FIFA owns and controls all of the commercial and intellectual property rights in relation to the Match and the Competition; and (ii) it is a public Competition that is being recorded. To the greatest extent permitted by applicable law, any person attending the Match unconditionally agrees that use may be made in perpetuity, for commercial purposes or otherwise, free of charge or any compensation, of his/her voice, image, photograph and likeness by means of live or recorded video display, broadcast, streaming or other transmission or recording, photographs or any other current and/or future media technologies (now known or hereinafter invented and/or devised), and irrevocably consents to the use of such voice, image, photograph or likeness by FIFA or third parties authorised by FIFA to use such media. Any Ticket Holder attending a Match or person collecting a Ticket consents to the use of image recording devices for safety and security purposes. Each Ticket Holder waives in advance all rights and actions seeking to oppose such use, subject to applicable laws. FIFA (and third parties authorised by FIFA with respect to the use of such media) will be bound by, and comply with, all applicable laws with respect to any use they may make of such media. 

5.2

Ticket Holders may not record or transmit any sound, moving or still image or description of the Match (or any result, data or statistic of the Match) other than for private use. It is strictly forbidden to disseminate any sound, moving or still image, description, data, result or statistic of the Match, in whole or in part, for any sort of public access, irrespective of the transmission form, whether over the internet, radio, television, mobile phone, data accessory or any other current and/or future media (now known or hereinafter invented and/or devised). Ticket Holders may not assist any other person(s) to conduct such activities.

 

6. Prohibitions Regarding Ambush Marketing and Other Marketing Activities

6.1

Ticket Holders may not engage in any form of activity which may result in any direct or indirect commercial association with FIFA, the Competition or parts of it or its commercial affiliates without the authorisation of FIFA, whether by way of an unauthorised use of logos or otherwise (“Ambush Marketing”).

6.2

At the Stadia on Match days, Ticket Holders are strictly prohibited from using, wearing, possessing or holding promotional or commercial objects and materials, or offering to sell, selling or possessing with the intent to sell beverages, food, souvenirs, clothes, or other promotional and/or commercial items. All such items may be removed or confiscated by the FIFA World Cup™ Authorities without any compensation payable to the Ticket Holder, who may receive back such items immediately after the Match.

6.3

Ticket Holders are strictly prohibited from providing any type of commercial service or undertaking any commercial promotions in the Stadium, unless expressly authorised by FIFA in writing.

6.4

Ticket Holders are strictly prohibited from handing out pamphlets or information relating to, or in any way promoting or drawing attention to, any business, cause, charity or concern, whether commercial or not, in the Stadium, unless expressly authorised by FIFA in writing.

6.5

Ticket Holders may not use a Ticket for commercial purposes, such as for promotions or advertising activities or use as a prize in a competition or sweepstake.

6.6

Tickets may not be sold as part of a, or otherwise included in, travel package (for example combining Tickets with flights and/or a hotel room night) or an on-site or off-site hospitality package (for example combining Tickets with pre- or post-Match catering services), without the prior written approval of FIFA.

 

7. Acceptance of Risk and Limited Liability

7.1

Each Ticket Holder is responsible for behaving at the Stadium in a way which safeguards his/her own personal safety and the safety of any minors or other persons without legal capacity (“Incapable Individual”)  using a Ticket purchased by  The Ticket Holder, in his/her own name and on behalf of any Incapable Individual, and accepts all risks and dangers which the Ticket Holder or any such Incapable Individual may face or endure while attending the Match and waives any claims against the FIFA World Cup™ Authorities relating to such risks and dangers. The Ticket Holder (in his/her own name and on behalf of any such Incapable Individual) agrees and acknowledges that there are risks to his/her personal safety or property loss on the way to, or from, and outside of, or within, the Stadium.

NOTHING IN THESE GTCS IS INTENDED TO LIMIT OR EXCLUDE ANY RIGHTS THAT MAY NOT BE WAIVED BY A TICKET HOLDER UNDER ANY APPLICABLE LAWS, SUCH AS

(a)     TO ACCEPT RISKS OR DANGERS FROM, OR WAIVE RIGHTS TO DAMAGES ARISING FROM, CULPABLE ACTS FROM THE FIFA WORLD CUP™ AUTHORITIES; OR

(b)     TO EXCLUDE OR RESTRICT ANY LIABILITY FOR DEATH OR PERSONAL INJURY ARISING FROM THE NEGLIGENCE OR IMPROPER CONDUCT BY THE FIFA WORLD CUP™ AUTHORITIES.

7.2

Each of the respective entities referred to as the FIFA World Cup™ Authorities have independent roles and responsibilities in connection with the Competition. Each of the FIFA World Cup™ Authorities is responsible for its own acts and omissions.

 

8. Orders of the FIFA World Cup™ Authorities and Non-compliance by Ticket Holder

8.1

In the event of a violation of any terms of the GTCs, the Stadium Code of Conduct or any of the relevant laws, by-laws, regulations, ordinances of, or instructions given by, the FIFA World Cup™ Authorities, in addition to the other rights and remedies that the FIFA World Cup™ Authorities may have, a Ticket will be automatically rendered null and void and the FIFA World Cup™ Authorities will, as the case may be,

(a) refuse entry into the Stadium to the Ticket Holder;

(b) eject the Ticket Holder from the Stadium;

(c) seize the Ticket;

(d) electronically cancel the Ticket, and any other Tickets bearing the Ticket Holder’s name if such other Tickets are determined to have also been subject of a violation;

(e) file suit to enforce the relevant terms, laws and regulations and claim damages, if appropriate; and/or

(f) notify governmental authorities of any such violation.

8.2

None of the Ticket Holders are  entitled to any refund or further compensation, subject to applicable laws, if (i)a Ticket is rendered null and void, (ii) admission is refused, (iii) the Ticket Holder accesses the Stadium on the basis of wrongful conduct (such as seeking access with a Ticket obtained through any Ticket sources not authorized by FIFA), or (iv) a Ticket Holder is ejected from the Stadium based on a violation of the GTCs, the Stadium Code of Conduct or any of the relevant laws, by-laws, regulations, ordinances of, or instructions given by, the FIFA World Cup™ Authorities.

 

BRAZILIAN RESIDENTS ONLY:

In case a Ticket is rendered null and void due to a Ticket Applicants misrepresentation on his/her or his/her Guest’s fulfilment of a Personal Condition or a personal disability to which a Ticket is subject to, the Ticket Sales Regulations for the Brazilian Market shall apply and supersede this Clause 8.2 with respect to the cancellation of the relevant Tickets and any refund or further compensation related thereto.

8.3

In addition to the remedies identified in Section 8.1 and 8.2, and other remedies permitted by law or in equity, the Ticket Holder agrees to give overall revenues or other consideration received from an unauthorised transfer of Tickets to FIFA to provide these revenues to a charitable organisation identified by FIFA in the event neither FIFA nor any FIFA designated rights holder has a claim to the revenue or other consideration.

8.4

EACH TICKET HOLDER IS RESPONSIBLE FOR THE USE OF HIS/HER TICKET AND TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAWS, ANY TICKET HOLDER INDEMNIFIES AND HOLDS HARMLESS THE FIFA WORLD CUP™ AUTHORITIES FROM AND AGAINST ANY AND ALL CLAIMS, COSTS, DAMAGES AND LIABILITIES SUFFERED AND/OR INCURRED IN CONNECTION WITH, ARISING OUT OF OR RESULTING FROM:

(A)     HIS/HER MISUSE OF A TICKET; OR

(B)     THE MISUSE OF A TICKET BY AN INCAPABLE INDIVIDUAL IF THE TICKET WAS PURCHASED BY THE TICKET  HOLDER; OR

(C)     THE MISUSE OF A TICKET  BY ANY OTHER THIRD PARTY WHICH HAS OBTAINED, DIRECTLY OR INDIRECTLY, A TICKET THROUGH THE TICKET HOLDER; OR

(D)     A VIOLATION OF THE GTCS, THE TICKET SALES REGULATIONS, THE STADIUM CODE OF CONDUCT OR ANY OF THE RELEVANT LAWS, BY-LAWS, REGULATIONS, ORDINANCES OF, OR INSTRUCTIONS GIVEN BY, THE FIFA WORLD CUP™ AUTHORITIES.

AMONGST OTHER THINGS, THIS MEANS:  IF A TICKET HOLDER VIOLATES THE GTCS, THE TICKET SALES REGULATIONS, THE STADIUM CODE OF CONDUCT OR ANY LAWS, BY-LAWS, REGULATIONS OR ORDINANCES OF THE FIFA WORLD CUP AUTHORITIES, HE/SHE WILL HAVE TO TAKE FULL FINANCIAL RESPONSIBILITY AND PAY FOR ANY DAMAGE, INCLUDING LEGAL COSTS THAT THE FIFA WORLD CUP™ AUTHORITIES MAY INCUR, IN MANAGING OR RESOLVING THE PROBLEMS CAUSE BY THE VIOLATION.

 

9.  Data

The personal data that the Ticket Applicant and/or the Ticket Holder, directly or indirectly, provide to FIFA pursuant to the Ticket Sales Regulations and/or the Ticket Transfer and Resale Policy will, subject to applicable laws, be used, processed, stored, and transferred to third parties designated by FIFA (located both within and outside of Brazil) for purposes relating to Ticket sales and allocation procedures, any relevant safety and security measures and/or rights protection measures in connection with the Competition.

 

10. Unforeseen Circumstances

10.1

The Ticket Holder acknowledges that FIFA and/or the referee of the Match are entitled but not obliged to entirely or partially cancel, or interrupt, or replay, the Match, or change the time, date and/or the place of the Competition Match, as a result of a Force Majeure event or other applicable reasons.

Force Majeure” events include storm, heavy rain, earthquake, flood or other acts of God, war, invasion, act of foreign enemy, hostilities (whether war be declared or not), civil war or strife, riot, national state of emergency, scourge or other declared public health emergency, fire, explosion, act of terrorism, rebellion, theft of essential equipment, malicious damage, strikes, lock-outs or other industrial disputes, air or ground transportation traffic or route closures, third party injunctions, acts of governments or other prevailing authorities, or any other similar or related event which is beyond the control of FIFA or another FIFA World Cup™ Authority.

Other applicable reasons include, for example, the protection of the integrity of the Competition or decisions based on the Laws of the Game, which are the codified rules of the sport of association football as authorised by the International Football Association Board.

 

10.2 

If the Match is cancelled, the Ticket shall be rendered invalid and the Ticket Holder shall be entitled to a refund.

If FIFA makes a change to the time or date of the Match, the Ticket will be valid for the re-scheduled Match. If FIFA changes the teams participating in a Match, the Ticket will be valid for the Match with the new teams. If a Match is relocated to another venue, FIFA may decide that the Ticket will be valid for the relocated Match or to provide a refund to the Ticket Holder. 

If a Match is replayed, the replay match is considered a new match and the Ticket will not be valid for the new match and the Ticket Holder shall not be entitled to a refund or any further compensation.

 

10.3

Should the Ticket Holder be entitled to a refund pursuant to Section 10.2, such refund shall be limited to the price paid to FIFA for the Ticket. No interests and further costs or expenses (for example, travel or accommodation costs) shall be compensated by FIFA to the Ticket Holder as part of, or in addition to, any refund for any reason. Only the Ticket Holder named in the Ticket Application Form will be eligible to apply for any refund. The request of refund shall be accompanied by evidence of the Ticket purchase from a FIFA authorised seller, and indication of the account to be credited and must be sought within three years from the scheduled date of the Match.  Ticket holders are responsible for their own personal arrangements for transportation, travel and accommodation relating to attendance at a Match, which must be arranged separately by the Ticket Holder at his/her own risk.

 

10.4

Altering or damaging Tickets may result in entry to a Stadium being refused.  Due to security concerns, neither FIFA nor its agents will be obligated to issue duplicate Tickets because duplicate Tickets could result in more spectators entering the Stadium than the Stadium could safely accommodate. Neither FIFA nor its agents will be liable for any lost or damaged Tickets or late delivery caused by malfunction or interruption of mail or delivery services.

TREAT YOUR TICKET WITH CARE AND KEEP IT IN A SAFE LOCATION AT ALL TIMES.

 

11. Miscellaneous

11.1

TO THE FULLEST EXTENT PERMITTED UNDER APPLICABLE LAWS, EXCEPT AS EXPLICITLY SET FORTH IN THESE GTCS, NONE OF THE TICKET HOLDERS SHALL UNDER ANY CIRCUMSTANCES BE ENTITLED TO ANY REFUND, ANY DAMAGES OR ANY OTHER COMPENSATION.

11.2

Any information requests relating to Tickets should be addressed to FIFA through the FTC at the address to be announced by FIFA or indicated at www.fifa.com. Information will also be provided through www.fifa.com. _____________________________________.

11.3

The GTCs, the Ticket Sales Regulations and the Stadium Code of Conduct are: (a) registered with the Registry Title and Deed (”Registro de Títulos e Documentos – RTD”) (b) made available to all Ticket Holders at www.fifa.com; (c) provided to any person upon request at the contact address and number indicated above; (d) provided to the Ticket Applicant in order to be distributed by him/her to every Ticket Holder receiving Tickets through him; and (e) posted at official ticketing centres and in addition, the Stadium Code of Conduct will be posted at the stadia on match days. 

11.4

Should any provision(s) of these GTCs be declared void, ineffective or unenforceable by any competent court, the remainder of these GTCs will remain in effect as if such void, ineffective or unenforceable provision(s) had not been contained.

11.5

These GTCs have been drafted in Portuguese and English. Other translations of the GTCs are available through www.fifa.com, and, upon request, from FIFA at the address set out in Clause 11.2. In the event of any discrepancy between the Portuguese and translated texts, the Portuguese text will be used to solve doubts of interpretation and application.

11.6

Certain provisions of these GTCs will be restated in a condensed format so that they may be printed within the small confined space allocated on the back of the Tickets. If there is any doubt regarding the scope or meaning of the condensed provisions on the Ticket backs, the terms of these GTCs will govern.

11.7

To ensure continuity of application and clarity, to the extent allowed by applicable law, these GTCs will be governed exclusively by, and interpreted in accordance with, the laws of The Federal Republic of Brazil.

11.8                                                                      

To the fullest extent allowed by applicable laws, for all disputes regarding and in connection with any rights and obligations deriving from these GTCs the parties will seek to resolve such dispute amicably. If FIFA and the Ticket Holder,

or its successor, fail to reach such amicable solution, the exclusive place of jurisdiction shall be Rio de Janeiro, Brazil except to the extent legally possible. Irrespective hereof and subject to applicable laws, FIFA reserves the right to bring any legal action in relation to these GTCs in the local court of the domicile or residence of the Ticket Holder.