From the 14th September 2017, you can apply for Individual Match Tickets for all Matches of the 2018 FIFA World Cup Russia™, as well as Venue Specific Tickets and Team Specific Ticket Series.
The first Random Selection Draw period starts on the 14th September 2017, at 11H CET / 12H Moscow Time, and will end on the 12th October 2017, at 11H CET / 12H Moscow Time. If necessary, Tickets will be allocated accordingly by Random Selection Draw.
During the Random Selection Draw Sales period in Sales Phase (1), Ticket Applicants may submit their Ticket Application online at any time throughout the respective Random Selection Draw Sales period, without any preference given in respect of the date of the submission (i.e. earlier submissions will not be preferred and do not have better chances of success than later submissions). During this sales period, Ticket purchases are not processed as a real-time transaction, but FIFA will collect all Ticket Applications submitted during the entire Random Selection Draw Sales period for the allocation of Tickets at a predetermined date.
If demand for Tickets does not exceed the available inventory for a given Match and/or Ticket category, then the available Tickets will be allocated directly to those Ticket Applicants that have submitted an application for the respective Match and/or category.
If demand for Tickets exceeds the available inventory for a given Match and/or Ticket category, then Random Selection Draw(s) will take place to determine which Ticket Applicants will be allocated Tickets. All successful, partially and unsuccessful Ticket Applicants will be notified of the outcome of their applications.
To apply for the 2018 FIFA World Cup Russia™ tickets during the Random Selection Draw period described above, please follow the steps:
1. Visit 2018 FIFA World Cup Russia™ ticketing website at www.FIFA.com/tickets.
2. Open an account by providing your personal details.
3. Apply for Tickets by clicking in the menu item “Apply for Tickets” on www.FIFA.com/tickets.
All Ticket Applicants will receive a confirmation message by e-mail from the FIFA World Cup Ticketing Centre (FWCTC).
If you chose to pay by Payment Card, for the Random Selection Draw Sales period in Sales Phase (1) the payment card nominated by you will be charged after Tickets have been allocated to you. Russian residents who chose to pay by Bank Transfer need to ensure that full payment is received by FIFA within seven (7) days of receipt of the Ticket Confirmation of a successful/partially successful Ticket Application. This process will take place after the Random Selection Draw period and will be concluded prior to the start of the First Come First Served period, which starts on 16th November 2017.
Tickets allocated by FIFA to you during Sales Phase (1) and Sales Phase (2) will be delivered by courier to your address, with the exception of the situations that will be listed in the Ticket Sales Regulations and will also be explained in the Frequently Asked Questions, as soon as they are published. Ticket deliveries are planned to start in April/May 2018.
In each Stadium and for all Matches, FIFA is offering a dedicated allocation of Tickets for purchase for disabled people, people with limited mobility and obese people. To apply for these Special Access Tickets, applicants will need to select the option ‘Show Special Access Ticket Categories’ on the online application form. For more information, please visit the Special Access Tickets section.
For further Ticketing information regarding the 2018 FIFA World Cup Russia™ please visit www.FIFA.com/tickets regularly for further updates.