Ticket sales for the 2014 FIFA World Cup Brazil™ have already reached record-breaking heights during the first two sales phases. In the light of the enormous demand, FIFA is more than ever committed to ensure that football fans from all four corners of the world are given a fair and equitable opportunity to purchase tickets for this footballing spectacle. 

For fans across the world, the only source of official and guaranteed tickets for the 2014 FIFA World Cup Brazil™ is via www.FIFA.com. No other websites or parties have any rights to legitimately sell tickets for the 2014 FIFA World Cup.

Other websites offering tickets for the 2014 FIFA World Cup are not legitimate sales channels. Resellers operating or offering tickets are doing so in violation of the terms and conditions of the tickets and in contravention of the applicable laws of Brazil. 

What is more, such companies are offering tickets which they do not even have as these will not be printed before April 2014.

Buying from unauthorised sources poses numerous risks
Purchases from unauthorised sources present numerous risks to the consumers. They may end up paying more than the face price on the tickets, or receive tickets that are in different locations to the ones they actually purchased.

As experiences from previous FIFA World Cups also demonstrate, it is likely that consumers who purchase from unauthorised resellers will receive tickets that are counterfeit or invalid, or they may not receive any tickets at all, or may receive them too late to attend the match or confidently travel to attend the match.   

Combatting the scourge
FIFA, through MATCH Services and its enforcement department, is taking strong action. MATCH Services is the entity appointed by FIFA to manage the sale and distribution of all tickets to the 2014 FIFA World Cup, and is also responsible for conducting and overseeing FIFA’s Ticketing Enforcement Programme via its dedicated MATCH Enforcement Team. 

To combat this global problem, FIFA and MATCH Enforcement use legal, operational and educational strategies and are working very closely with numerous governmental authorities and crime enforcement authorities worldwide, including also consumer protection authorities. The MATCH Enforcement Team has already targeted hundreds of entities worldwide.

All fans wishing to travel to Brazil should be aware of the importance of buying authentic tickets through authorized sources, and buying FIFA-approved hospitality packages, especially given the often conflicting messages communicated by unauthorised operators.

FIFA therefore confirms that: 

www.FIFA.com is the only online source for legitimate tickets.

- Only FIFA’s commercial affiliates are entitled to run ticket promotions – fans can find the list of all sponsors on www.FIFA.com/Marketing

- There are NO tickets packages including travels available as there is no official Tour Operator Programme

- MATCH Hospitality is the only entity which can offer guaranteed match tickets coupled with stadium hospitality benefits. MATCH Hospitality has appointed sales agents. For a list of sales agents, please refer to www.FIFA.com

- Unofficial ticket offerings are extremely likely to involve tickets which originate from unauthorised sources.

- Tickets which originate from unauthorised sources are not valid and may very well result in the bearer not being permitted entry into 2014 FIFA World Cup matches.

Legal provisions are included in the Ticket Sales Regulations and the General Terms and Conditions for the Use of Tickets to the 2014 FIFA World Cup, which can be consulted at:

http://www.fifa.com/worldcup/organisation/ticketing/legal/sales-regulations/index.html

http://www.fifa.com/worldcup/organisation/ticketing/legal/terms-conditions/index.html

In Brazil, under Art. 41 of the Fan Statute it is a criminal offence to sell or supply a ticket for higher than the face price

Furthermore, Art. 32.1 of the 2014 FIFA World Cup General Bill makes it a criminal offence to use tickets to the 2014 FIFA World Cup with the purpose to obtain an economic advantage

If at any stage fans are in any doubt as to the legitimacy of any alleged source of tickets, ticket inclusive travel packages or hospitality packages, they should contact MATCH Services a at enforcement@match-ag.com