Not everybody on the Internet respects 'Fair Play'. This is why we would like to draw your attention to our data protection measures.
FIFA has implemented a multistage data security system to protect your data. However, data security requires also your contribution.
Please, consider our hints below on FIFA’s and your contribution to profit from the internet securely.
FIFA has implemented a multistage data security system including the following security features:
The FIFA ticketing network infrastructure is isolated from the internet by firewalls.
Transfer of user and payment data from the browser to the FIFA network is protected by 128bit SSL data encryption and a related trusted security certificate.
The FIFA ticketing application can only be accessed by an internet user via a valid user account and upon user authentication by entering a password.
User Security Information
FIFA informs users about the application of security features (see Your Contribution).
User Security Service
In case of data security incidents or questions, please contact us at
It is you who sets the level of protection on your computer! Here are some important hints which will help you to use the internet securely:
Keep your passwords secure
Passwords must consist of a minimum of 6 characters and no more than a maximum of 12 characters. Permitted characters include the letters from A to Z or a to z without accents, numbers from 0 to 9, underscores (_), hyphens (-), apostrophes (‘) and full stops (.). The password is case sensitive.
For security reasons, we recommend that your password includes at least one capital letter, a number and one of the four accepted symbols as listed above.
Protect your Computer
Consider the following recommendations to protect your computer:
Protect your Financial Data
Consider the following recommendations to protect your financial data:
Figure 1 (Internet Explorer 8)
Check Security Certificate
A security certificate is a trust anchor in the internet world used to certify the trustworthiness of a server to which the internet browser of a user is connected. The issuer of the certificate confirms the correctness of the certificate owner and certificate for a defined period of time. Each certificate contains, besides other information, a unique digital thumb print by which it can be securely identified.
Consider the following procedure to check if the certificate is the valid security certificate for FIFA World Cup Ticketing by the following steps. In the certificate information window
I) Issued to = fwctickets.fifa.com
II) Issued by = Akamai Subordinate CA 3
III) Valid from: 05.01.2010 - 05.01.2011
Figure 2 (Internet Explorer 8)
IV) Field "Subject” = fwctickets.fifa.com
V) Field "Thumbprint" = 65 00 6b aa f7 1e 52 33 74 3b 40 5e f3 99 33 b7 37 a4 0c cb
Figure 3 (Internet Explorer 8)
Figure 4 (Internet Explorer 8)
VI) “Certification Path” = GTE CyberTrust Global Root > Akamai Subordinate CA 3 > fwctickets.fifa.com
Figure 5 (Internet Explorer 8)