Jones is likely to be sidelined until early next year as he recovers from a knee ligament injury sustained when he collided with James in the opening minutes of England's friendly against Trinidad in June.
James hasn't been able to contact Jones personally but the former Liverpool and Aston Villa star wants him to know there was no harm intended.
"I hope Kenwyne has a speedy recovery - I believe he could be out until February," James told the Sunderland Echo. "Certainly, I had no intention of hurting the player. It was purely accidental.
"I tried contacting him afterwards and sent a text but haven't managed to speak to him yet. It was a sour end to the season and upsetting all round."