Fédération Internationale de Football Association (FIFA)
The collection of information and how We use it
The main reason why FIFA collects information is to provide and improve the FIFA Digital Platforms, Services, or FIFA Content, their features, to administer Your membership, and to enable Users to enjoy and easily navigate the FIFA Digital Platforms.
The information We collect from You
FIFA collects information when You register for an account and when You enter into transactions, promotions or sweepstakes. The information collected may include but is not limited to the following personal information: email address, last name, first name, country of residence, date of birth, gender, screen name, password, and opt-in for game and FIFA Content preferences. In order to process some of Your transactions through the FIFA Digital Platforms, We may also ask for Your credit card number and billing information.
When You visit the FIFA Digital Platforms, We will use “cookies” to collect information. Cookies are small data files, which are transferred to a computer’s hard disk in order to memorize information like registration IDs and passwords. A cookie will typically contain the name of the domain from which the cookie has originated, the "lifetime" of the cookie and various values.
We further utilize session ID cookies to enable certain features of the FIFA Digital Platforms, to better understand how You interact with the FIFA Digital Platforms and to monitor aggregate usage by FIFA Digital Platforms’ users and web traffic routing on the FIFA Digital Platforms. Session ID cookies are, unlike persistent cookies, deleted from Your computer when You log off from the FIFA Digital Platforms and close Your browser or FIFA App.
Please note that You can always choose to block cookies by updating Your Web browser privacy settings.
To do so, You will have to access the “Help” menu in Your browser’s menu bar and search for the term “cookies”. Please however take note that, if You block cookies, You may not be able to use all sections of the FIFA Digital Platforms or all functionality of the Services.
FIFA automatically collects some information about Your computer when You visit the FIFA Digital Platforms, regardless of whether You have registered for an account or not by just browsing Our servers. For example, FIFA will collect Your IP address, Web browser software, and referring website. We also may collect information about Your location or Your online activity on the FIFA Digital Platforms. Collecting this information helps FIFA customize Your user experience and to monitor and analyze Your use of the FIFA Digital Platforms and the Services. This information is also used for the FIFA Digital Platforms’ technical administration and for the optimization of the FIFA Digital Platforms’ usability and functionalities.
How We use Your information
FIFA uses billing information (such as cardholder name, credit card number, and expiration date) for the purpose of completing the transaction concluded on the FIFA Digital Platforms.
We use other information about You for the following general purposes: to provide You with the Services You request; to manage Your account, including processing bills; to communicate with You in general; to respond to Your questions and comments; to notify You about special offers that may be of interest to You; to prevent potentially prohibited or illegal activities; to enforce Our Terms located at http://www.fifa.com/legal/tos.html; and as otherwise described to You at the point of collection.
Aggregate information shall also be used to customize the advertising. In using the FIFA Digital Platforms, You expressly entitle FIFA to collect and process Your information in particular for such marketing and customization of the Services. You may always revoke Your consent by deleting Your account.
Identity theft and the practice currently known as “phishing” are of great concern to FIFA. Safeguarding information to help protect You from identity theft is a top priority. We do not and will not, at any time, request Your credit card information, Your account ID, login password or national identification numbers in a non-secure or unsolicited e-mail or telephone communication.
Information Sharing and Disclosure
FIFA may send information about You to third parties when:
a) We have Your consent to share the information; or
b) We need to share Your information to provide the product or Service You have requested; or
c) We provide the information to companies who work on behalf of FIFA under confidentiality agreements; or
d) We respond to subpoenas, court orders or legal process; or
e) We believe it is necessary, as determined in Our sole discretion, to investigate, prevent, or take action regarding illegal activities, suspected fraud, emergency situations involving potential threats to the physical safety of any person, violations of Our Terms located at http://www.fifa.com/legal/tos.html, or as otherwise required by law.
We want You to feel confident about using the FIFA Digital Platforms. For that reason, We have implemented reasonable technical and organizational measures designed to secure Your information from accidental loss and from unauthorized access, use, alteration or disclosure. However, the Internet is an open system and We cannot guarantee that unauthorized third parties will never be able to defeat those measures or use Your information for improper purposes.
If You communicate with FIFA by email, You should note that the secrecy of Internet email is uncertain. By sending sensitive or confidential email messages or information which are not encrypted You accept the risk of such uncertainty and possible lack of confidentiality over the Internet.
Your right to access information
You are entitled to see the information held about You. If You wish to do this, please use the contact form at http://www.fifa.com/contact/form.html. We may require You to provide verification of Your identity and to pay an administration fee to provide a copy of the information we hold. Please note that in certain circumstances We may withhold access to Your information where We have the right to do so under current data protection legislation.
Updating/deleting Your information
You may review, correct, update, change or delete Your personal information at any time by accessing Your account on The FIFA Digital Platforms. We will accommodate Your request for deletion, if We do not have any legal obligation to retain the record (for logged in Users: http://www.fifa.com/theclub/myprofile/profile/edit.htmx or through the FIFA App).
Links to Other Sites
Our policy towards children
We do not on purpose collect personally identifiable information from children under 13. If a parent or legal guardian becomes aware that his or her child under 13, or ward under 13, has provided Us with personal information without their consent, he or she should delete the account (refer to: Updating/deleting Your information). If We become aware that a child under 13 has provided Us with personal information without such consent, We will delete such information from Our files.
Jurisdiction and applicable law