Making a virtual journey to FIFA’s headquarters in Switzerland, finding out a little more about the history of Brazil’s cities and learning how to welcome tourists and fans: these are just some of the skills applicants for the FIFA Confederations Cup Brazil 2013 volunteer programme have enjoyed acquiring as part of their general training, which ends on Friday.

Open to all 99,172 candidates, this phase of the selection process is compulsory for anyone wishing to work as a volunteer at the tournament.

“I’ve learned a lot of new things about FIFA and the cities that will host the Confederations Cup,” said 22-year-old advertising and marketing student Jessica Amaral. “The part on how the stadiums are going to look was really great too. I like sports marketing and it’s an area I want to work in one day.”

Jessica was the very first candidate to complete the entire training programme, before the link was even sent out to the nearly 100,000 applicants for the FIFA Confederations Cup. So anxious was she to find out if she would be selected, she accessed the system and found that the online training programme had just been set up.

Jessica is now anxiously awaiting the result of this first part of the process. Should she be successful, she will move on the group dynamics phase, scheduled for February. Before they reach the final selection phase, prospective candidates will also have to undergo face-to-face interviews, an English test (in certain areas only) and specialised online training.

“The aim of general training is not just to prepare volunteers but to start exposing candidates to atmosphere of the tournament,” said Rodrigo Hermida, the Volunteer Programme Director of the 2014 FIFA World Cup Brazil™ Organising Committee (LOC).

He added: “They learn, for example, about the slogan, the mascot and the history of the FIFA Confederations Cup so that they can gain a very clear idea of what it means to be a volunteer. It’s a very educational programme featuring some interesting people and a test at the end of each section.”